Issue details

Visitor Management System - Heritage Services

The contract for Heritage Services' Visitor Management System expired in March 2025. Following a tender exercise the contract for provision of the visitor management system was awarded in 2024.

As part of the project obsolete hardware (tills, scanners, ticket printers) which has reached the end of its useful economic life is being replaced. This system safeguards the generation of revenue to fund critical Council services and a system which can control capacity, timed entry and pre-booking is an essential component of a COVID secure visit.

Decision type: Non-key

Decision status: Approved

Notice of proposed decision first published: 29/04/2025

Decision due: 22 Apr 2025 by Executive Director - Sustainable Communities

Contact: Simon Addison, Heritage Business Manager Email: simon_addison@bathnes.gov.uk.

Decisions