Issue details

Heritage Services revised Business Plan 2020-2025

The report introduces the annual update of the Heritage Services 5-year business plan.

Decision type: Key

Reason Key: Affects more than 1 ward;

Decision status: Approved

Wards affected: (All Wards);

Notice of proposed decision first published: 08/01/2020

Explanation of anticipated restriction:
The business plan and its cover report will be open documents but commercially-sensitive appendices will not be available to public view.

Decision Type: Key Decision;

Decision due: 13 Feb 2020 by Cabinet

Lead member: Cabinet Member for Community Services

Lead director: Director of Economy & Growth

Contact: Stephen Bird, Head of Heritage Services Email: Tel: 01225 477750.

Consultation process

Consultation with service users is continuous throughout the year. Benchmarking with peer attractions is undertaken through the Association of Leading Visitor Attractions (ALVA). The Service's Advisory Board meets with directors and Cabinet Members during the year and is consulted on the Service's investment proposals and pricing strategy.


Service users
HS Advisory Board

EFP Reference: E3193


Agenda items