Agenda item

Quarter 3 Strategic Performance Report 2021-22

To consider the attached report which updates Cabinet on the progress made against a key set of strategic performance measures which assess the Council’s progress on delivering the Corporate Strategy and key aspects of service delivery.

Minutes:

Cllr Richard Samuel introduced the report and made the following statement:

 

·  “Over 70% of environmental issues are now being reported online through Fix my street. This dataset is updated daily giving the service near real time information. It is hoped that this will improve even further as it becomes part of the work for the Council’s new Customer Contact strategy.

·  Children on an Education and Health Care Plans (EHCP) has increased by over 8% since the beginning of the year to over 1,741 plans. In common with other Local Authorities, B&NES continues to see an increase in the number of children on EHCPs.

·  We are above our target for supporting adult service users in employment. Employment is a significant factor in improving people's mental health and this demonstrates how well we are supporting some of our most vulnerable adults.

·  Q3 waste performance in terms of recycling/composting is down, this is impacted by seasonal variation, as garden waste volumes decreased. When this is considered alongside the below-target amount of waste produced per household, the service is progressing towards its zero-waste ambition.

·  We have a statutory responsibility to ensure that people's needs are being met by, as a minimum, an annual review of Adult Social Care (ASC) Our current performance is 70% against our target of 80%. Despite this, performance has steadily improved during the year irrespective of the significant and ongoing pressures on the ASC service because of the COVID pandemic.

·  There has been a steady decrease in the number of fly tips reported to the Council.

·  There has been a steady increase in the number of contacts to the Energy at Home Information Centre, which means more residents are being given vital information on how to improve the energy efficiency of their homes.

·  Since its peak in 2019, the number of children looked after by the Council has remained relatively constant.

·  The number of Children with Child Protection plans also remains very consistent and is low compared to similar local authority areas.

·  We have made very good progress reducing Adult Social Care admission rates and are well under our target, although changed funding arrangements during the pandemic has been a factor in the reduced rate, with health funding some of the placements that social care would have previously picked up.

·  Members should also note that from January 2022, the Council has been requested to undertake another round of Business Grants.”

 

He informed the Cabinet that he has asked the Corporate PDS Panel to consider this issue after one year whether the performance reports are working and whether they wish to suggest any improvements. The Chair of the Panel has agreed to this.

 

Cllr Samuel then moved the recommendations set out in the report. 

 

Cllr Kevin Guy seconded the motion and thanked Cllr Samuel and the officers for all the hard work they have put in to producing all the reports for this meeting.

 

RESOLVED (unanimously) to recommend the Cabinet at its meeting on 11 February 2022:

 

(1)  To note progress on the delivery of key aspects of the Council’s service delivery, details of which are highlighted in section 3.6 and Annex 1 of the report.

 

(2)  To agree to receive update reports on a quarterly basis.

Supporting documents: