Agenda item
PENSION FUND ADMINISTRATION - PERFORMANCE INDICATORS FOR YEAR AND RISK REGISTER
Minutes:
The Pensions Manager presented the report.
Members noted that there during the year 57 employers had joined the Fund and that there were 74 potential new employers in the pipeline, with 38 expected to join in the next six months.
A Member referred to the agenda page 249 (cases measured against SLA) and noted that payments at death were only made within target in 61.76% of cases. He asked whether there was plan to improve performance in this area, as these payments could be critical at a difficult time for the families concerned. The Pensions Manager said that the performance on the table was given against the Fund’s own SLA; against the new national standard issued by CIPFA performance would be much better.
A Member requested an update on the conversations that Pensions had been having with B&NES about improving the employment package for pensions’ staff to make it more attractive in the market place. Officers advised that the conversations were ongoing.
A Member asked when an employer was last fined by the Fund for repeated poor performance in submitting data. The Pensions Manager said that the first response was to offer training and to find out where things had gone wrong. In 2016 there were 100 employers who failed to provide accurate or complete data by year end. In 2018 there were less than 30.
RESOLVED to note:
- membership data, Fund and employer performance for the 3 months to 31st March 2019;
- progress and reviews of the TPR Data Improvement Plan.
Supporting documents:
- Item 14 - Admin Performance Report, item 14. PDF 117 KB
- Item 14 - Appendix 1 Membership data, item 14. PDF 79 KB
- Item 14 - Appendix 2 Fund Performance, item 14. PDF 378 KB
- Item 14 - Appendix 2a SLARequirementReportingtable, item 14. PDF 191 KB
- Item 14 - Appendix 2b Legal Requirements APF Performance, item 14. PDF 228 KB
- Item 14 - Appendix 2c LegalRequirementReportingTable, item 14. PDF 192 KB
- Item 14 - Appendix 3 Employer Performance, item 14. PDF 85 KB
- Item 14 - Appendix 4 TPR DIP, item 14. PDF 257 KB
- Item 14 - Appendix 5 Late payers table for PC January to March 2019, item 14. PDF 18 KB
- Item 14 - Appendix 6 Customer feedback, item 14. PDF 97 KB
- Item 14 - Appendix 7 current list of IDRP as at May 2019, item 14. PDF 8 KB
- Item 14 - Appendix 8 Risk Register, item 14. PDF 30 KB