Agenda item
PENSION FUND ADMINISTRATION - PERFORMANCE INDICATORS AND RISK REGISTER
Minutes:
The Pensions Manager presented the report.
He said that during the reporting period an additional 57 employers had joined the Fund, the majority being academy conversions and associated admitted bodies. There were a potential 60+ new employers in the pipeline.
The report showed an overall downturn in performance against SLA compared with the previous quarter, owing mainly to staffing levels and significant training requirements for new staff and existing staff acting up into more senior roles. Performance against statutory deadlines was on target in all areas. The project to clear the backlog of inter-fund transfers had been completed, and work had started on clearing the backlog of Aggregation cases; 800 of the near 4,000 cases had been cleared since the project began in mid-July. The project to roll out IConnect solution across employers had made excellent progress, with almost two thirds of active members now covered by monthly data returns. Of the missing member cases identified by the address tracing process about 20% had updated their contact details. This project is ongoing. The TPR data score at 30 June was calculated 94.48%, slightly up on the previous quarter, mainly as a result of the year-end data reconciliation exercise. Errors identified are reported quarterly to employers. Errors in TPR data were up slightly on the previous quarter.
RESOLVED to note:
- membership data, and Fund and Employer performance for the 3 months to 30th June 2018;
- progress and reviews of the TPR Data Improvement Plan.
Supporting documents:
- Item 17 - Admin Performance Report, item 36. PDF 129 KB
- Item 17 - Appendix 1 Membership data, item 36. PDF 246 KB
- Item 17 - Appendix 2 Fund Performance, item 36. PDF 308 KB
- Item 17 - Appendix 2a SLARequirementReportingtable, item 36. PDF 189 KB
- Item 17 - Appendix 2b, item 36. PDF 175 KB
- Item 17 - Appendix 2c, item 36. PDF 190 KB
- Item 17 - Appendix 3 Employer Performance, item 36. PDF 82 KB
- Item 17 - Appendix 4 TPR DIP, item 36. PDF 266 KB
- Item 17 - Appendix 5 Late payers table April to June 2018, item 36. PDF 81 KB
- Item 17 - Appendix 6 Customer feedback, item 36. PDF 141 KB
- Item 17 - Appendix 7 current list of IDRP Sept 2018, item 36. PDF 14 KB
- Item 17 - Appendix 8 Risk Register Top 10 July 2018, item 36. PDF 28 KB