Agenda item
PENSION FUND ADMINISTRATION - PERFORMANCE INDICATORS FOR YEAR AND QUARTER ENDING 30 APRIL 2016 AND RISK REGISTER ACTION PLAN
Minutes:
The Acting Pensions Manager presented the report. He drew attention to the entry added to the Risk Register concerning the Brunel Pension Partnership.
RESOLVED to note:
1. Summary Performance Report to 30 April 2016;
2. Performance Indicators and Customer Satisfaction feedback for 3 months to 30 April 2016;
3. Progress on the Data Improvement Plan;
4. Risk Register top 10 risks.
Supporting documents:
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Item 16 - APF Admin - Pension Fund Administration Report, item 16.
PDF 95 KB -
Item 16 - APF Admin - Appendix 1 LVR Performance, item 16.
PDF 186 KB
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Item 16 - APF Admin - Appendix 2 & 3, item 16.
PDF 244 KB
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Item 16 - APF Admin - Appendix 3A Demographic, item 16.
PDF 177 KB
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Item 16 - APF Admin - Appendix 3B Demographic, item 16.
PDF 224 KB
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Item 16 - APF Admin - Appendix 4 Late Payers Report Jan to March 2016, item 16.
PDF 95 KB
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Item 16 - APF Admin - Appendix 5 - Balanced Scorecard, item 16.
PDF 23 KB
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Item 16 - APF Admin - Appendix 5A - Admin Case Workload, item 16.
PDF 247 KB
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Item 16 - APF Admin - Appendix 6 Customer satisfaction_Feb16_Apr16, item 16.
PDF 114 KB
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Item 16 - APF Admin - Appendix 7 Current IDRP schedule, item 16.
PDF 10 KB
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Item 16 - APF Admin - Appendix 8 April 2016 TPR progres data imp plan, item 16.
PDF 46 KB
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Item 16 - APF Admin - Appendix 9 Top 10 risks, item 16.
PDF 159 KB
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Item 16 - APF Admin - Appendix 10 DP Breach May 2016, item 16.
PDF 86 KB