Agenda and draft minutes

Venue: Community Space, Keynsham - Market Walk, Keynsham. View directions

Contact: Corrina Haskins  01225 394357

Note: This meeting will open at 6pm for informal networking and formally begin at 6.30pm 

No. Item


Guests arrive/informal networking 6.00pm - 6.30pm


Welcome 6.30pm - 6.40pm

Introduction from the Chair of the Council, Cllr Shaun Stephenson-McGall followed by a presentation from Chief Executive, Will Godfrey and Chief Operating Officer, Mandy Bishop.



Cllr Shaun Stephenson-McGall, Chair of the Council, gave an Introduction which was followed by a presentation from Chief Operating Officer, Mandy Bishop.



World Café Session 6.40pm - 7.40pm

The ‘World Café’ style session will involve officers from key services grouped into the tables below, along with a table for any Cabinet members attending.  The parish representatives will each be given a number for their starting table, then circulate the tables every 15 minutes over the course of an hour.


Table 1:  Highways (to include the Police and Fix My Street)

Table 2:  Planning and Transport (with Place Team representatives)

Table 3:  Waste and Cleansing

Table 4:  Senior Officers and Cabinet



Summary of Issues



Group discussion - Highways and Transport and Fix My Street


Officer attendance: Chris Major, Gary Peacock, Craig Jackson, Stephen Burrell, Daniel Parr


B&NES Reporting Structure:


Will Godfrey

Mandy Bishop

Chris Major

Gary Peacock

Craig Jackson


Stephen and Daniel report to Craig.


What has worked well


·  Almost an immediate response - very impressed with Fix My Street. 


·  General Feeling that Fix My Street is excellent.


Areas for Improvement


·  Issue is getting the job completed.  We are now reporting back last on Fix My Street, once it has been completed, to ask for an update. 


·  Street signs have disappeared - could there be regular updates if particular jobs take longer like signage.


·  Audit of signage (including street name plates) and getting rid of unnecessary street clutter and cleansing.


·  Parishes need to be more involved in planning of white lining at a particular junctions.  There have been issues where it has been done and it shouldn’t have been prioritised.


·  Unannounced repairs to a pedestrian crossing in Bathford.  We are looking for support from the Council to help reduce traffic speeds with the addition of painted roundels in the road and signs. 


·  How do you report removal of roadside debris?


·  Lots of issues around worn and faded white lines.


·  Street lighting and Volker issues of Parish Council owned running and repairing of street lights.  1 x street light at bus stop at Dunkerton.


·  Issue of stolen gully covers in North East Somerset.


·  Issue of yellow lines being redone in Chew Magna - need to go through “Fix my street” and get recorded.


·  Tree came down in Hinton Blewett - tried to report the issue on Fix my Street.  Issue was, they said it was closed 20 mins later.  Issue in rural areas where sometimes it’s difficult to find a postcode.  The whole issue of saying a problem is resolved when it actually isn’t.  Also an issue with footpaths and how they are repaired.


·  Issue about the gully at Compton Dando.


·  Issue about pot holes and length of time it takes to resolve.  Also, sometimes the length of time to get repairs done in rural areas.  (The roads in rural areas are used as footpaths) so need keeping up to spec to encourage people to walk and cycle.  Information given to parishes about gully maintenance programme.


·  Temporary traffic lights left out and working after job was done.  Same with diversion signs.  Can this try to be looked at when the diversion is not needed.



Group discussion – Planning and Transportation


Officer attendance: Simon de Beer, Richard Daone, Paula Freeland


B&NES Reporting Structure:


Will Godfrey

Sophie Broadfield – Director of Sustainable Communities

Simon de Beer


Richard and Paula report to Simon


What is working well?


·  The officers are responsive and helpful.  We often have to request a delay on responding with our comments to allow for parish meetings to take place and they are amenable to this.


What areas require improvement?


·  Paperless is good but the quality of some of the  ...  view the full minutes text for item 3.


Thank you from the Chair of the Council - 7.40pm


The Chair thanked everyone for their attendance and contribution.


Informal Networking 7.40pm - 8.00pm

Issues Log 20220713 pdf icon PDF 138 KB

Additional documents:


Date of Next Meeting

Wednesday 12th October 2022, 6.30pm – 8pm by Zoom



Wednesday 12 October 2022 at 6.30pm.