Issue - meetings

Adult Social Care Improvement Plan

Meeting: 13/11/2025 - Cabinet (Item 54)

54 Care Quality Commission (CQC) Local Authority Assessment - Adult Social Care Improvement Plan Progress Update pdf icon PDF 177 KB

The report outlines the progress that has been made towards the Adult Social Care Improvement Plan alongside key activity that the Adult Social Care Leadership Team is undertaking to enable sustainable improvement since the publication of the B&NES CQC inspection report in January 2025.

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Additional documents:

Minutes:

Councillor Alison Born, Cabinet Member for Adult Services, introduced the item, moved the officer recommendation and made the following points:

 

·  We took our Adult Social Care (ASC) services back in house in April last year and the CQC inspection process started two weeks later.  The inspection report was published in January with a rating of “requires improvement.”

·  Authorities whose services are assessed by the CQC as inadequate or requiring improvement are assigned a Care and Health Improvement Adviser to help support the development of an Improvement Plan to address areas of concern. As we are committed to ensuring that we provide a good service for our residents, the ASC team has engaged actively with our Improvement Advisor, to develop a programme of transformation for our services.

·  The Plan has nine priorities delivered by 15 projects, with progress overseen by a monthly Programme Board that include representation from across the Council, ensuring broad ownership of and support for the Plan.

·  Work is ongoing with residents and staff to shape services delivery, a new operational structure has come into place and there is significant improvement in access and reductions in waiting times, better use of data and technology to drive efficiency and improvement, and investment in the workforce.

·  A further update will be provided in six months’ time.

 

Cllr Paul May seconded the motion.

 

RESOLVED (unanimously):

 

(1)  To note the summary of progress towards the Adult Social Care Improvement Plan which highlights the main themes and action for achieving a Good CQC rating.

 

(2)  To agree that a further update report on the progress against the ASC Improvement Plan is submitted to Cabinet in May 2026.

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