Decision details

Retail Trading System – Heritage Services

Decision Maker: Executive Director - Sustainable Communities

Decision status: Approved

Is Key decision?: No

Is subject to call in?: No

Purpose:

Following a tender exercise the contract for provision of a retail stock management and electronic point of sale system was awarded in 2025.

The retail system will enable in-store and online retail sales at the sites managed by Heritage Services, as well as the ability to run pop-up shops at Heritage Services events, thereby increasing revenue.

As part of the project new hardware will be procured, increasing the flexibility of the retail operation.

Decision:

To fully approve £63k from the provisional capital programme, Heritage Services Retail System

Alternative options considered:

Do nothing: This was not an option as the system which was being used had reached the point of obsolescence and would cease to be supported by the supplier

Publication date: 15/07/2025

Date of decision: 15/07/2025