Decision details

Heritage Services Business Plan 2023-2028

Decision Maker: Cabinet

Decision status: Approved

Is Key decision?: Yes

Is subject to call in?: Yes


Update to the rolling 5 year business plan for Heritage Services.


To approve the Heritage Services Business Plan.

Reasons for the decision:

The Plan sets out the strategy to rebuild visitor numbers and financial performance on a sustainable basis, whilst maintaining the high standards of visitor experience conservation and presentation that underpin commercial success.

Alternative options considered:


Report author: Robert Campbell

Publication date: 10/03/2023

Date of decision: 09/03/2023

Decided at meeting: 09/03/2023 - Cabinet

Effective from: 18/03/2023

Accompanying Documents: