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Document Home Care Review (2009-2010)

The Healthier Communities & Older People Overview & Scrutiny Panel undertook a review to examine whether the newly commissioned Strategic Domiciliary Care providers were achieving the Council's stated objectives from the transition. This involved an investigation into whether local residents were receiving the best possible service under the new tendering arrangements, and were meeting the contracted conditions of service providers. The final report and recommendations were presented to the Healthier Communities & Older People Panel meeting on the 9th March 2010. The relevant Cabinet Members, Cllr Vic Pritchard, (Adult Social Services & Housing) and Malcolm Hanney (Resources) then received the recommendations and supporting briefing papers and had up to 6 weeks to respond to them. The final response was presented at the 11th May Panel meeting where 14/15 of the recommendations were accepted by the Cabinet Members.
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