Meeting documents
Cabinet
Wednesday, 30th June, 2004
2. Reporting on targets and commitments made in the Performance Plan
Summary of Performance Richard pl amend stats
|
Performance Targets |
No. |
% |
|
RED |
8 |
27 |
|
AMBER |
1 |
3 |
|
GREEN |
21 |
70 |
|
NOT KNOWN |
||
|
TOTAL |
30 |
100 |
|
Ref No |
Indicator |
Best 25% of all English Councils 01/02 |
01/02 actual |
02/03 actual |
03/04 target |
03/04 estimated outturn |
Status |
Comment |
|
General Cultural |
||||||||
|
114 (new) |
% score against checklist for compliance with guidance on local cultural strategy? |
N/a |
N/a |
83 |
100 |
100 |
Green |
|
|
119 |
% of residents satisfied with the Council's cultural and recreational activities - overall |
60 |
Not Measured |
Not Measured |
60 |
52 |
Red |
Down 3% on last ODPM survey |
|
119(i) |
% residents satisfied with - sports/leisure facilities |
59 |
Not Measured |
Not Measured |
55 |
51 |
Red |
Up 3% on last ODPM survey , but below target |
|
119(ii) |
% residents satisfied with - libraries |
75 |
Not Measured |
Not Measured |
80 |
67 |
Red |
Up 3% on last ODPM survey |
|
119(iii) |
% residents satisfied with - museums/galleries |
56 |
Not Measured |
Not Measured |
60 |
60 |
Green |
Up 3% on last ODPM survey |
|
119(iv) |
% residents satisfied with - theatres/concert halls |
60 |
Not Measured |
Not Measured |
60 |
59 |
Green |
Up 3% on last ODPM survey, almost on target |
|
119(v) |
% residents satisfied with - parks/open spaces |
69 |
Not Measured |
Not Measured |
75 |
83 |
Green |
Up 8% on last ODPM survey |
|
Leisure |
||||||||
|
Local 31 |
% of play areas that conform to national standards for local unequipped areas |
N/a |
26 |
26 |
26 |
26 |
Green |
|
|
Local 32 |
% of play areas that conform to national standards for local equipped areas |
N/a |
73 |
73 |
73 |
73 |
Green |
|
|
Local 33 |
Number of sports pitches available to the public |
N/a |
47 |
47 |
45 |
47 |
Red |
Attempting to resolve problem with sitting tenant before transferring 2 pitches to Town Council |
|
Local 34 |
Number of visits to sports centres per 1,000 population |
N/a |
6,077 |
6,423 |
6,500 |
6,500 |
Green |
|
|
Local 35 |
Average spend per visit to sports centres |
N/a |
1.89 |
2.05 |
2.15 |
2.15 |
Green |
|
|
Local 36 |
Number of visits to Council golf courses '000 |
N/a |
70 |
60 |
70 |
70 |
Green |
|
|
Local 37 |
Net income per visit to Council golf courses |
N/a |
3.14 |
3.75 |
3.3 |
3.3 |
Green |
|
|
Local 38 |
% of grounds meeting specification on first inspection |
N/a |
90 |
93 |
90 |
90 |
Green |
|
|
HS5 |
Implement development proposals to improve presentation and increase activities at sports and leisure centres |
Do It |
Done |
Green |
Bath developments opened by Mike Catt in Jan 2004. Next phase to be negotiated |
|||
|
LL5 |
Introduce a partnership arrangement in Leisure Services |
Do It |
Done |
Green |
Implemented July 03 |
|||
|
Libraries |
||||||||
|
117 |
Number of visits per head of population to public libraries per 1,000 population |
6,150 |
4,866 |
4,705 |
4,845 |
4,760 |
Amber |
An average of April July & Nov counts indicates that the library service is slightly below target. |
|
118a |
% of library users who found a book to borrow |
67 |
Not measured |
Not measured |
65 |
61 |
Red |
The PLUS (Public Library Users Group) survey took place during November 2003 |
|
118b |
% of library users who found the information they were looking for |
N/a |
Not measured |
Not measured |
75 |
61 |
Red |
The PLUS (Public Library Users Group) survey took place during November 2003 |
|
118c |
% of library users who were satisfied with the library overall |
79 |
Not measured |
Not measured |
80 |
81 |
Green |
The PLUS (Public Library Users Group) survey took place during November 2003 ODPM Result?? |
|
LL6 |
Increase IT training sessions in libraries by 10% |
Do It |
Do it |
Green |
Sessions in libraries have increased from 1 session to 3 sessions per week with Learndirect and even more run by ACES More than 10% increase. |
|||
|
De3 |
Enable our libraries to become part of wider community facilities, equipped to offer one stop shop services where appropriate |
Do It |
Do it |
Green |
Training Officer will organise and implement training for all staff to equip them to deliver basic one stop shop services. Bus Dev Mngr exploring funds to set up co-location pilots. Early talks held with Bath City College re sharing new premises. Starting work on "menu of services" i.e. assess where services should be located in B&NES and delivering what depth of service. |
|||
|
Heritage |
||||||||
|
170a |
Number of visits to/usages of museums per 1,000 population |
729 |
8,066 |
9,348 |
9,322 |
9,050 |
Red |
Reduced number of overseas visitors |
|
170b |
Number of those visits that were in person per 1,000 population |
509 |
6,793 |
7,874 |
7,912 |
7,630 |
Red |
Reduced number of overseas visitors |
|
170c |
Number of pupils visiting museums and galleries in organised school groups |
N/a |
102,019 |
89,640 |
91,000 |
97,000 |
Green |
|
|
Local 39 |
Net museum income per Council Tax payer |
N/a |
36 |
43 |
45 |
45 |
Green |
Measures implemented to mitigate effect of fewer tourists |
|
169a |
Number of museums |
N/a |
4 |
4 |
3 |
3 |
Green |
Fashion research centre combined with Museum of Costume |
|
169b |
% of museums registered |
100 |
100 |
100 |
100 |
100 |
Green |
|
|
LL4 |
Re-design Roman Baths reception hall to promote the quality and value of the visit and make service delivery more effective |
Do It |
Done it |
Green |
New designs well received |
3. Equalities Targets
"Operations" total included here - (not just Culture & Leisure):
Now 03/4 tgt 04/5 tgt 05/6 tgt 6/7tgt
Black & other minority ethnic groups% 2.6 2.7 2.7 2.7 2.8
Employees with disabilities % 3.2 3.5 3.6 3.7 3.8
Memo Bath & North East Somerset Current Total 1.9% BME, 1.8% disabilities
Monitoring of BME and disabled people usage is recorded below:
Monitoring system in place? If not when?
Libraries Yes - see below
Leisure Services Yes
Parks No Survey 2004/5
Heritage Services Yes
Direct Services Yes Mirrors B&NES totals
Commercial Services No Survey being considered
Access to Library Services by BME and Disabled users
The Library service is now able to monitor ethnicity, by all new members completing a box on the membership form. At present out of 38,904 active members, recorded on our database, there are 10 Bangladeshi, 47 Indian, 4 Pakistani, 27 Black African, 114 Chinese, 46 other Asian, 15 other Black, 16 Other Ethnic Group.
The Chinese community regularly uses the library service and the Special Services Librarian has been developing links with this group including IT training sessions.
Disabled Users: the library service has 154 borrowers with visual impairment and 308 people with disabilities. The service provides concessions for these groups where a disability prevents use of the book stock, to borrow videos, spoken word cassettes and CD's free of charge.
The library service also provides a `home library service' for those who are unable to get to a library. There are currently 217 users who receive a library service via volunteers. Ongoing publicity is currently encouraging more volunteers.