Meeting documents

Cabinet
Wednesday, 9th February, 2005

Appendix 1

Report to Executive

4-Monthly Performance Report

Date

February 2005

Reporting Area

Leisure & Culture

Lead Director

Peter Rowntree

SCOPE OF REPORTING AREA

Cultural Strategy, Libraries, Heritage, Leisure, Parks

1. Main achievements to January, since last report

· Roman Baths won the SW Tourism Excellence Award (the tourism "Oscars") in the Large Visitor Attractions category and will go forward to the national final in April 2005

· Heritage Services awarded £21,500 by the Museums Libraries & Archives Council for an exhibition in August 2005 at the Assembly Rooms to commemorate the 60th anniversary of the end of WWII

· Permanent daytime café opened at the Assembly Rooms

· Bath HistoryFest organised by Heritage Services in conjunction with Radio Bristol, attended by several thousand people

· B&NES awarded Local Authority of the year by the Lawn Tennis Association

· Queens Square ice rink arrangements finalised - launch was successful

· Aquaterra Leisure booklet on "motivation" to be issued to 150K households January

· Improved score for our library position statement.

· Completion of change management programme for Customer Service Libraries & Information (CSLI) management team.

· A Cultural Strategy Co-ordinator has been appointed to oversee the creation of the Local Cultural Partnership linked to the LSP, funded by contributions from a number of services and a grant from the Arts Council South West

· Heritage Services advertising for Advisory Board appointments as agreed by Executive in September for a new way of working for long term business planning and investment

· Leisure partnership with Aquaterra has improved visitor numbers in Bath and PSA numbers are on target.

· The "Get Active" Strategy has been drafted for Overview and Scrutiny consideration

2. Planned Actions not achieved / issues, threats & opportunities

· Laser bid for innovative Book-IT (Lending Vending project) was not accepted.

· E-payment library demonstrator to enable mobile phone payments delayed launch in November

· Unsuccessful bid made to Sport England's "Active England" fund

· New mobile library delayed

· City of Festivals strategy being developed

· Level access to Victoria Art Gallery facing planning / highways difficulties

3. Reporting on targets and commitments made in the Performance Plan

Summary of Performance

Performance Targets

No.

%

RED

1

5

AMBER

1

5

GREEN

16

90

NOT KNOWN

   

TOTAL

18

100

Ref No

Indicator

Best 25% of all English Councils

02/03

02/03 actual

03/04 actual

04/05 target

04/05 estimated outturn

Status

Comment

 

PLAY AREAS & SPORTS CENTRES

             

Local 31

% of play areas that conform to national standards for local unequipped areas

N/a

26%

26%

26%

26%

Green

 

Local 32

% of play areas that conform to national standards for local equipped areas

N/a

73%

73%

73%

73%

Green

 

Local 33

Number of participants on Sports Development programmes organised by B&NES

N/a

New

789

800

800

Green

 

Local 34

Number of visits to sports centres per 1,000 population

N/a

6,423

6,453

6,550

6,550

Green

 

Local 35

Average spend per visit

N/a

£2.05

£2.82

£2.20

£2.20

Green

 

Local 36

Number of visits to Council golf courses '000

N/a

60

58

70

70

Green

 
 

PARKS & GROUNDS MAINTENANCE

             

Local 38

% of grounds meeting specification on first inspection

N/a

93%

95%

93%

93%

Green

 

Local 41

Percentage of Parks which are accredited with a Green Flag Park award

N/a

New

10%

20%

20%

Green

 
 

MUSEUMS

             

170a

Number of visits to/usages of museums per 1,000 population

744

9,348

9,476

9,540

9,614

Green

Increase in coach borne visitors to Roman Baths in Spring / Summer

170b

Number of those visits that were in person per 1,000 population

522

7,874

7,628

7,712

7,785

Green

Increase in coach borne visitors to Roman Baths in Spring / Summer

170c

Number of pupils visiting museums and galleries in organised school groups

N/a

89,640

98,786

103,000

106,100

Green

Recovery in language school market in Spring / Summer

Local 39

Net museum income per Council Tax payer

N/a

£43

£47

£50

£50

Green

 
 

LIBRARIES

             

117

Number of visits per head of population to public libraries per 1,000 population

6,295

4,705

4,760

4,894

4391

Amber

Local targets set. Marketing policy complete. Re-branding started. Marketing activities on going. Refurbishments and pilots planned and underway (e.g. Writhlington school)

 

COMMITMENTS MADE

             

C2

Open the Bath Spa development, involving 3 spa sites, supporting Bath as a major centre for tourism

N/a

N/a

N/a

Open in 2004/5

In progress

Red

Continued delays linked to design and construction faults

C19

All Libraries rebadged and marketed, and provide customers with access to information and transactions in relation to range of Council services to an agreed level. Location of libraries reviewed

N/a

N/a

N/a

Do It

In Progress

Green

Branding agency appointed and early work started. Now merged with corporate branding work.

C20

Employ member of staff to promote and co-ordinate GP Referral Schemes and Healthy Living activity both within Leisure Centres and through outreach work in order to effect improvement in well being of users and increased participation by those currently excluded

N/a

N/a

N/a

Do It

In Progress

Green

Post advertised

C21

Establish "Sport Forum For B&NES". Create partnership to deliver Plan For Sport & Physical Activity

N/a

N/a

N/a

Do It

In Progress

Green

Part of Get Active plan. To be implemented once plan formally adopted

C23

Re-design and plant bed areas in parks and open spaces to reduce the use of non-renewable resources and reduce ongoing costs.

N/a

N/a

N/a

Do It

In Progress

Green

 

4. Equalities Targets

Monitoring system in place? If not when?

Heritage Services Yes

Sports Development Yes

Leisure incl partnership Yes

Parks No Initial survey completed

Libraries Yes - see below

Employees who are from black & other minority ethnic groups%

Heritage Services 4.3%

Parks & Leisure 6.3%

Libraries 1.9%

Employees with disabilities %

Heritage Services 0.4%

Active Leisure 0%

Leisure incl partnership N/a

Parks 0%

Libraries 0.8%

Memo: Bath & North East Somerset Current Total 1.8% BME, 1.7% disabilities

Access to Library Services by BME and Disabled users

The Library service is now able to monitor ethnicity, by all new members completing a box on the membership form. At present out of 38,904 active members, recorded on our database, there are 10 Bangladeshi, 47 Indian, 4 Pakistani, 27 Black African, 114 Chinese, 46 other Asian, 15 other Black, 16 Other Ethnic Group.

The Chinese community regularly uses the library service and the Special Services Librarian has been developing links with this group including IT training sessions.

Disabled Users: the library service has 154 borrowers with visual impairment and 308 people with disabilities. The service provides concessions for these groups where a disability prevents use of the book stock, to borrow videos, spoken word cassettes and CD's free of charge.

The library service also provides a `home library service' for those who are unable to get to a library. There are currently 217 users who receive a library service via volunteers. Ongoing publicity is currently encouraging more volunteers.

The Leisure partnership is also able to monitor ethnicity, by all new members completing a box on the membership form. At present 4.5% record a disability and 3% from black and minority ethnic groups (1.1% "other", 0.7% Chinese).