Meeting documents
Cabinet
Wednesday, 6th December, 2006
Appendix D
WEST OF
ENGLAND
WASTE
MANAGEMENT
AND PLANNING
PARTNERSHIP
SECOND STAGE
CONSULTATION
AND
COMMUNICATIONSPLAN
Version 6
2 November
2006
Index:
Aims and Objectives
Page3
1 Background
Page3
2 Statutory
Requirements and Government Guidance Page 4
3 First
Stage Consultation Page 4
4 Second
Stage Consultation Page 5
5 How
the Consultation Action Plan was developed Page
8
6 Action
Plan Consultation Methods and Activity Page
10
7 Communications
& Marketing Action Plan Page 13
8 Financial
Implications Page15
9 Consultation
Period Page15
Aims
and objectives
1.
To
widely communicate keymessages relating to the Issues and Options
Document including thedraft municipal waste strategy
2.
To
give stakeholders andinterested parties the opportunity to fully
engage in the consultation
3.
To
seek and obtainresponses to the Issues and Options
Document including the draftmunicipal waste strategy
1.
Background
Bath &
North East SomersetCouncil, Bristol City Council, North Somerset
Council and South GloucestershireCouncil are working in partnership
to develop long-term joint strategies forwaste arising in the West
of England area. These strategies will include ajoint Municipal
Waste Management Strategy and a Joint Waste Development
PlanDocument. A Member Project Board comprising Executive Members
from eachauthority with waste management and planning portfolios is
overseeing thedevelopment of these
strategies.
The overall
aim is to deliverwaste treatment capacity, which meets the
requirements of the Regional WasteStrategy and minimises the financialimpact of the
Landfill Allowances Trading Scheme (LATS) Regulations andLandfill
Tax on the four Authorities. The Authorities believe that there
areconsiderable economic, social and environmental benefits in
joint management ofresidual waste through the provision of
strategic facilities within thesub-region, and these options are
currently under consideration and review.
The
Authorities identified aneed to undertake consultation throughout
the process when developing bothplanning and waste management
strategies. A combined approach has been adopted to
theconsultation, communicating the same key messages and seeking
views on issueswhich impact on both documents.
The
consultation process is guidedby a Strategic Consultation Forum,
comprised of Council Members from the four authoritiesand
representatives of community and stakeholder groups across the West
ofEngland area. This is an advisory group with no decision-making
power.
Hyder
Consulting werecommissioned to help design and manage the first
phase consultation processwhich took place during the months of
June, July and August 2006. Their contract will be extended
to assist andadvise on the second stage consultation.
2. Statutory
Requirements and GovernmentGuidance
TheTown and Country Planning (Local Development)
(England)
Regulations 2004 set out the legalsteps to be taken in preparing a
developmentplan document. The pre-submission consultation process
set out in regulation 25 requires local planning authorities
toconsult with the community andstakeholders during the preparation
of preferred options.
Regulation 25 Consultation
Before a local planning authority can comply with
regulation 26 they must consult:
a)
Each of the specific
consultation bodies to the extent that the local planning authority
thinks that the proposed subject matter of the DPD affect
b)
Such of the general
consultation bodies as the local planning authority consider
appropriate. Regulations 26 Participation
- Preferred Options Regulation 28 Representation
Submission Development Plan
Document |
Governmentguidance set out in Planning Policy
Statement 12: Local DevelopmentFrameworks is that local
planning authorities must ensure that allparticipants involved in
the preparation process are able to make their viewsknown and have
the opportunity to identify potential development sites early inthe
process. This is in accordance with a feature of the new
development plansystem known as "front
loading".
The preparationof and consultation on an Issues
and Options document is an early informal stepin the production of
the Joint Waste Development Plan Document and the Joint
ResidualMunicipal Waste Management Strategy. Consultation on the
document is intendedto identify the issues and options to be
addressed by a Joint Waste DevelopmentPlan Document and will lead
to public participation on preferred options(regulation 26) during
the Autumn of 2007.
3.
First stage consultation
Thefirst phase of consultation was intended to
raise public awareness of the needto find alternatives to landfill
for residual municipal waste. The consultation process focused on residual waste treatment
and disposaloptions, but also emphasised existing andplanned re-use,
recycling and composting activities as set out in eachAuthority's
current municipal waste strategy. Waste minimisation and homecomposting were also
covered as a backdrop to the overall need for residualwaste
treatment capacity, and more general awareness raising of waste
arisingsand disposal needs were presented at every
opportunity.
Acolourful leaflet, with simple, wide ranging
survey questions was produced anddistributed widely across the
region.
Hardto reach groups were identified and a
mailing list was drawn up which includedethnic community groups,
faith organisations, youth clubs, business groups,retired people
groups,
Public meetings
and shopping centre roadshowsprovided a focus for publicity and
distribution of the leaflet. A web site (www.rubbishorresource.co.uk)
providedmore in-depth background
information and enabled on-line responses to begathered.
Aspecific consultation event was held for
relevant stakeholders working in thewaste management industry,
which has provided input to the draft Joint
RMWMS.
Overthe course of the consultation 2,111
questionnaires were completed from a totalof 14,500 distributed
giving a return rate of 14.6%. Overall the first stage of
consultation wasregarded as successful in terms of positioning the
debate. It succeeded inraising awareness of the need to find
alternatives to landfill.
Throughthe media and the surveys the public have
been provided with many opportunitiesto see and to contribute to
the debate, and awareness of the issues isundoubtedly higher now
than at the outset in April 2006.
4.
Second stage consultation
The next phase of consultation is not
only the first step in theproduction of the Joint Waste Development
Plan Document, but is also the firsttime that the public will have
an opportunity to hear details of the treatment optionswhich are
being considered for the West of England.
The focus of theConsultation will be the
'Issuesand Options' document
which aims to generate discussion about :
· How
wasteis managed and
· Where
therequired new facilities should be located
In addition it will enable the
authorities to engage with stakeholdersand communities at the
beginning of the process to enable them to learn about,and
influence, the emerging strategy before it is finalised.
'Hard to reach'groups
Consideration
is given to ensuring the consultation reaches those whoare less
easily attracted to public consultations. The following list
briefly outlines some ofthe groups regarded as hard-to-reach groups
and the ways in which they werereached during the first stage
consultation.
Group |
What we did during first stage |
Results |
2nd stage implications |
People who do not have English as their first
language |
For these groups, the leaflet and web site would offer the option
of translated material being made available to on request.
|
Requests received by Somali group for translation
|
Will do this again |
Young people. |
Leaflets would be sent to schools and youth
groups.
|
Summer holidays disallowed this approach |
Timing will be better for schools this time |
Students. |
Posters and leaflets sent to student unions and
colleges |
Unable to measure response |
Will ask for more information on feedback forms in order to monitor
sector response |
Black and Ethnic Minorities |
Press information was sent to Kiss FM and leaflets and flyers were
sent to community organisations like CEED and BRAVE and
BACEN. |
Unable to measure response |
Will ask for more information on feedback forms in order to monitor
sector response |
Disabled groups |
Leaflets were sent to disability organisers who sent on to carers
groups |
Unable to measure response |
Will ask for more information on feedback forms in order to monitor
sector response |
Senior Citizens |
Leaflets sent to Elderly People homes |
Unable to measure response |
Will ask for more information on feedback forms in order to monitor
sector response |
Homeless people and travellers |
Press information sent to the Big Issue and Travellers
Times |
No press coverage noted |
Lead in times were too short |
Young professionals |
Press releases sent to The Metro and Broadsheet National
Newspapers |
No press coverage noted |
|
Representatives of the areas' Local Strategic Partnerships
|
Contacted by council officers who encouraged attendance at
meetings |
|
|
The range of'hard to reach' groups was identified and targeted with information, but thefeedback form did not ask for personal information, or details of where theyhad received their leaflet and this will be addressed in the second stageconsultation.
Issues
andOptions
At the heart of the next consultation is
the Issues and Options documentand this contains the following
information:
· Introduction
Explains the background andgives details
of how stakeholderscan engage with the consultation process. It
also outlines the overall time frame
· Glossary
An explanation of
the technical terms andabbreviations used.
· PolicyContext
Explainsthe legislative background, the
relevant policies and the regional implications for the
changingrequirements. It includes information on Regional
WasteStrategy, and the individual waste strategiesfor each of the
Unitary Authorities
· TheAmount
of Waste
Provides data on
waste arising, recycling on municipal, commercial and industrial,
andhazardous waste. It covers both existing data and projections
offuture data and identifies the CapacityGap . At the end of this
section therewill be an opportunity torespond.
· The
TechnologyOptions for the Joint WasteManagement Strategy.
Identifies the list of seventechnology
options with descriptions of eachprocess. Explains the
methodology for the appraisal of technologies. A feedback section
is provided at the end of this section.
· The
Spatialand Planning Implications forthe Joint Waste Development Plan
Document.
Explains the Entec study andthe stages
involved in site selection. Liststhe indicators for site selection
methodology, and the objectives and indicators for site assessment
criteria. A feedback responseis also included in this
section.
· Shapingthe
Joint Waste Management and Planning Strategy
.
Identifies what the West of England
Authorities regard as the keyelements for the Joint Residual
Municipal Waste Management Strategy andincludes the vision,
objectives and timescales. It also describes the vision,
objectives andtimescales for the Joint Waste Development Plan
Document. A response page is included at the end of
thissection.
· A
responsemechanism. At the end of each section there
will be anumber of questions or statements with space for people to
add their comments.
Supplementary information is supplied as
the following Appendices orseparate support and consultation
documents:
· DraftJoint
Residual Municipal Waste Management Strategy
· EnvironmentAgency
Capacity Report
· EntecSub-Regional
Study of Waste
A short, illustrated version of this
document will be produced for masscirculation.
5. How the
consultation and communicationsaction plan was developed
The second stage consultation and
communications plan has been guided bythe Strategic Consultation
Forum who met on 5th October 2006. At
this meeting they brought a wide range ofideas on how they felt the
needs and purposes of this consultation could bestbe met. Their
views have been used to inform the creation of this document.
Thefollowing points summarise the notes taken at the
meeting:
General suggestions
- The Forum felt that resources should be directed at meeting people and consulting with community groups and individuals.
- The local transport commission reported that they set up a focus group for the WoE. It is a representative group of 12 people and it is still running. It has been very useful for enabling a representative group to become well informed on a subject.
- Councillors could be invited to suggest community groups who might be interested in supplying representatives or hosting meetings.
- The definition of the term 'stakeholder' was discussed and some thought it could be used to describe every resident or council tax payer in the West of England.
- There was a request that the language used in all documents should be clear, simple and jargon free.
Community
action
- Since roadshows had been held in the first stage consultation, it was suggested that this time we should organize focus groups and community group meetings
- Any group consultations should try to be demographically representative of the population of the West of England.
-
Information directed to schools
was suggested as a way of feeding the message back to
parents.
- There was discussion about the need to give 'environmental' groups a special consultation event due to their greater interest in and knowledge of the subject.
- It was felt by some that there should be as many public meetings as possible. The possibility of involving WI and senior citizens groups was considered with council staff attending these group's existing meetings to give a short talk.
- Hosting public meetings in each area was discussed. If so, they should start at 7pm and not be at the Council Offices. Preferably locations should provide adequate parking on be near a bus route.
- Citizens panels should be used wherever possible.
- A major event could be held in May, after the elections, to publicise progress
Publicity
suggestions
- The website should be the main medium by which people, especially those who cannot get to meetings, could be reached.
- Editorial articles should submitted to the press as a way of encouraging people to visit the web site or attend a meeting.
· A simple mailshot or flyer which encourages people to visit the web-site could be sent out to every household. Distribution could possibly be via the kerbside collections. · Local Authorities own websites and magazines should carry publicity about the consultation.
· The press should be invited to events. Other suggestions were
discussed.
· Doorstepping was suggested as a way of taking the subject to the people but this was ruled out due to the excessive need for staffing and a potential clash with people canvassing for elections. · There were mixed opinions about how best to create editorial publicity - some felt that controversy is most likely to generate press coverage - for example, identifying locations for facilities. Others, felt that scaremongering is damaging and that only positive messages should be issued. The greater amount of the budget should be directed in favour of meetings and community work rather than spent on advertising. |
After the meeting, these suggestions werediscussed and factors such as cost, feasibility, time constraints, staffinglevels were taken into account. Thefollowing outline action plan was developed to be carried out alongside theCommunications & Marketing activity in Section 7.
6.
Action Plan - Consultation Methods and
Activity
Method |
Details |
Requirements |
Resources |
Literature |
Technical
documents: Issues
& Options document; Joint
RMWMS document. Summary
version of Issues & Options providing simple language
overview Posters and flyers for widespread distribution to sign-post to consultation activities, sources of information. |
* Design and Production of technical documents. Distribution to statutory and high level stakeholders * Design and production of short A4 public summary leaflet * Design and production of simple flyer and posters |
Comms Officer and UA Officer time Design consultants time and cost Quantities to be confirmed |
Database development and distributions |
Building
on the contacts made during the first consultation, those people
who expressed an interest in being involved will be entered onto a
database and contacted again as part of the second phase
consultation. In addition, community groups and stakeholder groups,
parish councils etc. targeted in the first phase will be added to
the database. |
* Ward
Councillors * Planning
statutory consultees * Contacts
made during 1st stage *
Environmental groups and interested forums * Parish and
town councils *
Hard-to-reach groups * Council
staff via Intranet systems *
Schools |
Hyder Consulting with UA Officer time |
Website upgrade - E-consultation |
The
rubbish or resource? web site will be one of the key methods by
which people can engage with the consultation. A significant
upgrade is proposed to ensure that as much material as necessary is
available to view. The issues and options document and its
associated response mechanism will be available on line. The
website will enable responses to be collated and analysed.
|
Make more user-attractive and ensure all documents available on-line. Issues & Options response and comment mechanism to be available on-line. |
Specialist communications company. UA officer time |
Indoor shopping or library roadshows- Saturdays. One event for each Unitary Authority |
The Member project board favoured shopping centre events as being an effective way of meeting people who might otherwise not take an interest in the subject. These should be held indoors in space sufficient for a range of display material to show the extent of the subject matter. |
As 1st stage, specialist staff |
Hyder Consulting time UA officer time Print cost for display material |
Environmental groups meeting |
A special focus group of people with specific environmental interests will be formed - in effect this will become a panel of experts. |
In-depth, expert panel to facilitate open debate |
UA officer time Hyder Consulting time |
Established stakeholder/umbrella group meetings Plus local community groups |
The huge
number of local community groups which exist in the West of England
make it an impractical task to contact all of them and offer them a
speaker. A limited number - two from each authority - would be
contacted to find out whether they would agree to receive an
external speaker and presentation on the subject in the relevant
time frame. |
Presentations at established meetings Eg LSPs, LA21 groups, Chambers of Commerce, Women's Institute etc, and other community groups as identified. Appropriate UA officers (for example Waste Campaign and Recycling Officers) will be briefed and available to attend other groups on request with the presentation on DVD or similar media. |
UA Officer time Hyder Consulting time Production of a DVD or video |
UA public meetings (evening, daytime) |
Each
local authority will hold one public meeting at which the general
public will be invited to participate. It is
proposed that these will be in venues which are not strongly
associated with the local authority. |
As 1st stage, eg up to 50 people, specialist facilitator. Timing and location to be discussed with a proposal to hold towards the end of the Consultation period to attract maximum attendance |
UA Officer time Hyder consulting time |
2007/08 option- Budget
allowance to be made as required |
|
|
|
Major public event Feedback on 2nd stage consultation post-elections |
A
conference could be held in late Spring/early Summer with guest
speakers so that the results of the second stage consultation can
be widely debated. This should generate more
publicity. |
Full day, specialist speakers, high profile venue, up to 200 people |
Speaker costs, Hyder consulting time, UA officer time. |
7. Communications and Marketing Action
Plan
The
communicationsplan will seek to obtain timely, positive press
coverage of the next phase ofconsultation in order to increase the
number of people who wish to engage withthe process. It will also
try to ensurethat, in the interest of good communications, all
material made available topress and public is accurate and concise.
- Press information has now been released
highlighting the results of the first phase. This will be followed
by a press release which will invite members of the public to join
the key focus group.
- An abbreviated version of the Issues and
Options document will be produced which will act as the key
generator of responses among the general public. It is expected
that only the most well informed and interested will wish to read
the full length document.
- The communications plan will aim to
create awareness of the next phase of the consultation and will
gradually assist in educating the public about the new technologies
via the articles in the local newspapers. New and more detailed
press briefing documents for both waste technology treatments and
potential planning issues will be prepared.
- Editors will be offered the opportunity
to run regular features highlighting each of the technical
options.
- If funding permits, key journalists will
be invited to site visits to see the alternative technology
options.
- A comprehensive technical glossary of
technical terms and abbreviations will be prepared.
- The dates and times of public meetings
will be promoted through press releases.
- Posters and new display material will be
produced to support the public meetings
Proposed Communications activities
Activity |
Brief
description |
Resources |
Waste / Planning Information display panels - to be used at the various meetings and other appropriate locations |
Descriptions and photographs of technology options; Descriptions and maps showing site areas of search. |
UA Officer time Print costs for new display banners & panels for existing stands |
Media Relations |
Press
releases and other coverage; Journalist site visits; TV documentaries; |
Comms Officer time Plus travel and accommodation |
Rubbish or Resource? Branding/identity |
Guidance for consistent use on all print and display materials |
Comms Officer time Design consultancy time |
Electronic communication |
Proactive use of Rubbish or Resource website and email alerts; Cascade of topical information to each UA's website |
Comms Officer time plus external web authoring UA officer time |
Promotion and awareness raising |
* Articles in
Council newsletters, Parish/Town Council and other local
newsletters * Email
notice(s) to established databases, Citizens Panels, LSPs,
etc * Posters at
Council offices, libraries, local outlets,
stores |
Comms and UA Officer time |
8. Financial
Implications
The following are the current budget
allowances estimated as required tocarry out the Consultation and
Communications activities described above. These amounts are
provided for in the overallIndicative Budget Summaries referred to
in the Project Initiation Documents andoverarching Cabinet /
Executive Report for individual UA approvals inDecember. These
amounts are allocatedbetween the Joint RMWMS and Joint WDPD
projects.
Activity
area |
£ |
Consultation
activities |
60,000 |
Communications
activities |
16,000 |
Total |
76,000 |
The following budget allowances are also
provided for in the sameIndicative Budget Summaries, as referred to
above.
Workstream |
£ |
Literature
production |
25,000 |
Response analysis |
4,500 |
Total |
29,500 |
This amounts to a total
budgetfigure of £26,375 per Unitary
Authority.
9. Consultation
period
Although this is not a formal
consultation stage, it is proposed thatthe period conforms to a
statutory six-week period, from Thursday 25thJanuary
to Wednesday
7th March 2007.
Preparations for the activities will need
to be carried out prior tothis start date and where possible
literature distribution, awareness-raising andmedia activity will
also commence in the run-up period.