Meeting documents

Cabinet
Wednesday, 6th December, 2006

Appendix D

 

 

 

 

WEST OF ENGLAND

WASTE MANAGEMENT

AND PLANNING PARTNERSHIP

 

 

 

 

 

SECOND STAGE

CONSULTATION AND

COMMUNICATIONSPLAN

 

Version 6

2 November 2006


Index:

 

 

Aims and Objectives Page3

 

1                   Background Page3

2                   Statutory Requirements and Government Guidance Page 4

3                   First Stage Consultation Page 4

4                   Second Stage Consultation Page 5

5                   How the Consultation Action Plan was developed Page 8

6                   Action Plan Consultation Methods and Activity Page 10

7                   Communications & Marketing Action Plan Page 13

8                   Financial Implications Page15

9                   Consultation Period Page15

 


Aims and objectives

 

1.      To widely communicate keymessages relating to the Issues and Options Document  including thedraft municipal waste strategy

 

2.      To give stakeholders andinterested parties the opportunity to fully engage in the consultation

 

3.      To seek and obtainresponses to the Issues and Options Document  including the draftmunicipal waste strategy

 

1. Background

 

Bath & North East SomersetCouncil, Bristol City Council, North Somerset Council and South GloucestershireCouncil are working in partnership to develop long-term joint strategies forwaste arising in the West of England area. These strategies will include ajoint Municipal Waste Management Strategy and a Joint Waste Development PlanDocument. A Member Project Board comprising Executive Members from eachauthority with waste management and planning portfolios is overseeing thedevelopment of these strategies.

The overall aim is to deliverwaste treatment capacity, which meets the requirements of the Regional WasteStrategy and minimises the financialimpact of the Landfill Allowances Trading Scheme (LATS) Regulations andLandfill Tax on the four Authorities. The Authorities believe that there areconsiderable economic, social and environmental benefits in joint management ofresidual waste through the provision of strategic facilities within thesub-region, and these options are currently under consideration and review.

The Authorities identified aneed to undertake consultation throughout the process when developing bothplanning and waste management strategies. A combined approach has been adopted to theconsultation, communicating the same key messages and seeking views on issueswhich impact on both documents.

The consultation process is guidedby a Strategic Consultation Forum, comprised of Council Members from the four authoritiesand representatives of community and stakeholder groups across the West ofEngland area. This is an advisory group with no decision-making power.

Hyder Consulting werecommissioned to help design and manage the first phase consultation processwhich took place during the months of June, July and August 2006. Their contract will be extended to assist andadvise on the second stage consultation.

 


2. Statutory Requirements and GovernmentGuidance

 

TheTown and Country Planning (Local Development) (England) Regulations 2004 set out the legalsteps to be taken in preparing a developmentplan document. The pre-submission consultation process set out in regulation 25 requires local planning authorities toconsult with the community andstakeholders during the preparation of preferred options.

Regulation 25 Consultation

 

Before a local planning authority can comply with regulation 26 they must consult:

a)     Each of the specific consultation bodies to the extent that the local planning authority thinks that the proposed subject matter of the DPD affect

b)     Such of the general consultation bodies as the local planning authority consider appropriate.

 

Regulations 26 Participation - Preferred Options

Regulation 28 Representation Submission Development Plan Document

 

 

 

Governmentguidance set out in Planning Policy Statement 12: Local DevelopmentFrameworks is that local planning authorities must ensure that allparticipants involved in the preparation process are able to make their viewsknown and have the opportunity to identify potential development sites early inthe process. This is in accordance with a feature of the new development plansystem known as "front loading".

 

The preparationof and consultation on an Issues and Options document is an early informal stepin the production of the Joint Waste Development Plan Document and the Joint ResidualMunicipal Waste Management Strategy. Consultation on the document is intendedto identify the issues and options to be addressed by a Joint Waste DevelopmentPlan Document and will lead to public participation on preferred options(regulation 26) during the Autumn of 2007.

 

3. First stage consultation

 

Thefirst phase of consultation was intended to raise public awareness of the needto find alternatives to landfill for residual municipal waste. The consultation process focused on residual waste treatment and disposaloptions, but also emphasised existing andplanned re-use, recycling and composting activities as set out in eachAuthority's current municipal waste strategy. Waste minimisation and homecomposting were also covered as a backdrop to the overall need for residualwaste treatment capacity, and more general awareness raising of waste arisingsand disposal needs were presented at every opportunity.

Acolourful leaflet, with simple, wide ranging survey questions was produced anddistributed widely across the region.

Hardto reach groups were identified and a mailing list was drawn up which includedethnic community groups, faith organisations, youth clubs, business groups,retired people groups,

Public meetings and shopping centre roadshowsprovided a focus for publicity and distribution of the leaflet. A web site (www.rubbishorresource.co.uk) providedmore in-depth background information and enabled on-line responses to begathered.

Aspecific consultation event was held for relevant stakeholders working in thewaste management industry, which has provided input to the draft Joint RMWMS.

Overthe course of the consultation 2,111 questionnaires were completed from a totalof 14,500 distributed giving a return rate of 14.6%. Overall the first stage of consultation wasregarded as successful in terms of positioning the debate. It succeeded inraising awareness of the need to find alternatives to landfill.

Throughthe media and the surveys the public have been provided with many opportunitiesto see and to contribute to the debate, and awareness of the issues isundoubtedly higher now than at the outset in April 2006.

 

4. Second stage consultation

 

The next phase of consultation is not only the first step in theproduction of the Joint Waste Development Plan Document, but is also the firsttime that the public will have an opportunity to hear details of the treatment optionswhich are being considered for the West of England.

 

The focus of theConsultation will be the 'Issuesand Options' document which aims to generate discussion about :

·                   How wasteis managed and

·                   Where therequired new facilities should be located

 

In addition it will enable the authorities to engage with stakeholdersand communities at the beginning of the process to enable them to learn about,and influence, the emerging strategy before it is finalised.

 

'Hard to reach'groups

Consideration is given to ensuring the consultation reaches those whoare less easily attracted to public consultations. The following list briefly outlines some ofthe groups regarded as hard-to-reach groups and the ways in which they werereached during the first stage consultation.

 

Group

What we did during first stage

Results

2nd stage implications

People who do not have English as their first language

For these groups, the leaflet and web site would offer the option of translated material being made available to on request.

Requests received by Somali group for translation

Will do this again

Young people.

Leaflets would be sent to schools and youth groups.

 

Summer holidays disallowed this approach

Timing will be better for schools this time

Students.

Posters and leaflets sent to student unions and colleges

Unable to measure response

Will ask for more information on feedback forms in order to monitor sector response

Black and Ethnic Minorities

Press information was sent to Kiss FM and leaflets and flyers were sent to community organisations like CEED and BRAVE and BACEN.

Unable to measure response

Will ask for more information on feedback forms in order to monitor sector response

Disabled groups

Leaflets were sent to disability organisers who sent on to carers groups

Unable to measure response

Will ask for more information on feedback forms in order to monitor sector response

Senior Citizens

Leaflets sent to Elderly People homes

Unable to measure response

Will ask for more information on feedback forms in order to monitor sector response

Homeless people and travellers

Press information sent to the Big Issue and Travellers Times

No press coverage noted

Lead in times were too short

Young professionals

Press releases sent to The Metro and Broadsheet National Newspapers

No press coverage noted

 

Representatives of the areas' Local Strategic Partnerships

Contacted by council officers who encouraged attendance at meetings

 

 

 

The range of'hard to reach' groups was identified and targeted with information, but thefeedback form did not ask for personal information, or details of where theyhad received their leaflet and this will be addressed in the second stageconsultation.

 

Issues andOptions

At the heart of the next consultation is the Issues and Options documentand this contains the following information:

 

·       Introduction

Explains the background andgives details of how stakeholderscan engage with the consultation process. It also outlines the overall time frame

·       Glossary

An explanation of the technical terms andabbreviations used.

·       PolicyContext

Explainsthe legislative background, the relevant policies and the regional implications for the changingrequirements. It includes information on Regional WasteStrategy, and the individual waste strategiesfor each of the Unitary Authorities

·       TheAmount of Waste

Provides data on waste arising, recycling on municipal, commercial and industrial, andhazardous waste. It covers both existing data and projections offuture data and identifies the CapacityGap . At the end of this section therewill be an opportunity torespond.

·       The TechnologyOptions for the Joint WasteManagement Strategy.

Identifies the list of seventechnology options with descriptions of eachprocess. Explains the methodology for the appraisal of technologies. A feedback section is provided at the end of this section.

·       The Spatialand Planning Implications forthe Joint Waste Development Plan Document.

Explains the Entec study andthe stages involved in site selection. Liststhe indicators for site selection methodology, and the objectives and indicators for site assessment criteria. A feedback responseis also included in this section.

·       Shapingthe Joint Waste Management and Planning Strategy .

Identifies what the West of England Authorities regard as the keyelements for the Joint Residual Municipal Waste Management Strategy andincludes the vision, objectives and timescales. It also describes the vision, objectives andtimescales for the Joint Waste Development Plan Document. A response page is included at the end of thissection.

·       A responsemechanism. At the end of each section there will be anumber of questions or statements with space for people to add their comments.

 

Supplementary information is supplied as the following Appendices orseparate support and consultation documents:

 

·       DraftJoint Residual Municipal Waste Management Strategy

·       EnvironmentAgency Capacity Report

·       EntecSub-Regional Study of Waste

 

A short, illustrated version of this document will be produced for masscirculation.

5. How the consultation and communicationsaction plan was developed

 

The second stage consultation and communications plan has been guided bythe Strategic Consultation Forum who met on 5th October 2006. At this meeting they brought a wide range ofideas on how they felt the needs and purposes of this consultation could bestbe met. Their views have been used to inform the creation of this document. Thefollowing points summarise the notes taken at the meeting:

 

General suggestions

  • The Forum felt that resources should be directed at meeting people and consulting with community groups and individuals.
  • The local transport commission reported that they set up a focus group for the WoE. It is a representative group of 12 people and it is still running. It has been very useful for enabling a representative group to become well informed on a subject.
  • Councillors could be invited to suggest community groups who might be interested in supplying representatives or hosting meetings.
  • The definition of the term 'stakeholder' was discussed and some thought it could be used to describe every resident or council tax payer in the West of England.
  • There was a request that the language used in all documents should be clear, simple and jargon free.

 

Community action

  • Since roadshows had been held in the first stage consultation, it was suggested that this time we should organize focus groups and community group meetings
  • Any group consultations should try to be demographically representative of the population of the West of England.
  • Information directed to schools was suggested as a way of feeding the message back to parents.
  • There was discussion about the need to give 'environmental' groups a special consultation event due to their greater interest in and knowledge of the subject.
  • It was felt by some that there should be as many public meetings as possible. The possibility of involving WI and senior citizens groups was considered with council staff attending these group's existing meetings to give a short talk.
  • Hosting public meetings in each area was discussed. If so, they should start at 7pm and not be at the Council Offices. Preferably locations should provide adequate parking on be near a bus route.
  • Citizens panels should be used wherever possible.
  • A major event could be held in May, after the elections, to publicise progress

 

Publicity suggestions

  • The website should be the main medium by which people, especially those who cannot get to meetings, could be reached.
  • Editorial articles should submitted to the press as a way of encouraging people to visit the web site or attend a meeting.

·        A simple mailshot or flyer which encourages people to visit the web-site could be sent out to every household. Distribution could possibly be via the kerbside collections.

·        Local Authorities own websites and magazines should carry publicity about the consultation.

  • Existing community groups could be sent both editorial publicity and flyers for insertion in their community magazines or newsletters.
  • The website must be kept up to date. If possible it could contain video clips taken at the public meetings.
  • It was suggested that 'letters to the editor' could be sent to newspapers as a way of setting the record straight on the issues. Members of the SCF
  • All agreed that events should be well publicized using all the above suggestions.

·        The press should be invited to events.

 

Other suggestions were discussed.

  • Some felt that shopping centre events were valid for reaching people who did not have special interests, but that, if they are held this time, they should be held on Saturdays to reach those who work during the week.

·        Doorstepping was suggested as a way of taking the subject to the people but this was ruled out due to the excessive need for staffing and a potential clash with people canvassing for elections.

·        There were mixed opinions about how best to create editorial publicity - some felt that controversy is most likely to generate press coverage - for example, identifying locations for facilities. Others, felt that scaremongering is damaging and that only positive messages should be issued.

The greater amount of the budget should be directed in favour of meetings and community work rather than spent on advertising.

 

After the meeting, these suggestions werediscussed and factors such as cost, feasibility, time constraints, staffinglevels were taken into account. Thefollowing outline action plan was developed to be carried out alongside theCommunications & Marketing activity in Section 7.

 

 

6. Action Plan - Consultation Methods and Activity

 

Method

Details

Requirements

Resources

Literature

Technical documents:

Issues & Options document;

Joint RMWMS document.

 

Summary version of Issues & Options providing simple language overview

 

Posters and flyers for widespread distribution to sign-post to consultation activities, sources of information.

* Design and Production of technical documents.

Distribution to statutory and high level stakeholders

* Design and production of short A4 public summary leaflet

* Design and production of simple flyer and posters

Comms Officer and UA Officer time

Design consultants time and cost

Quantities to be confirmed

Database development and distributions

Building on the contacts made during the first consultation, those people who expressed an interest in being involved will be entered onto a database and contacted again as part of the second phase consultation. In addition, community groups and stakeholder groups, parish councils etc. targeted in the first phase will be added to the database.

 

* Ward Councillors

* Planning statutory consultees

* Contacts made during 1st stage

* Environmental groups and interested forums

* Parish and town councils

* Hard-to-reach groups

* Council staff via Intranet systems

* Schools

Hyder Consulting

with

UA Officer time

Website upgrade -

E-consultation

The rubbish or resource? web site will be one of the key methods by which people can engage with the consultation. A significant upgrade is proposed to ensure that as much material as necessary is available to view. The issues and options document and its associated response mechanism will be available on line. The website will enable responses to be collated and analysed.

Make more user-attractive and ensure all documents available on-line.

 

Issues & Options response and comment mechanism to be available on-line.

Specialist communications company.

UA officer time

Indoor shopping or library roadshows- Saturdays.

One event for each Unitary Authority

The Member project board favoured shopping centre events as being an effective way of meeting people who might otherwise not take an interest in the subject.

These should be held indoors in space sufficient for a range of display material to show the extent of the subject matter.

As 1st stage, specialist staff

Hyder Consulting time

UA officer time

 

Print cost for

display material

Environmental groups meeting

A special focus group of people with specific environmental interests will be formed - in effect this will become a panel of experts.

In-depth, expert panel to facilitate open debate

UA officer time

Hyder Consulting time

Established stakeholder/umbrella group meetings

Plus local community groups

The huge number of local community groups which exist in the West of England make it an impractical task to contact all of them and offer them a speaker. A limited number - two from each authority - would be contacted to find out whether they would agree to receive an external speaker and presentation on the subject in the relevant time frame.

 

 

Presentations at established meetings

Eg LSPs, LA21 groups, Chambers of Commerce, Women's Institute etc, and other community groups as identified.

Appropriate UA officers (for example Waste Campaign and Recycling Officers) will be briefed and available to attend other groups on request with the presentation on DVD or similar media.

UA Officer time

Hyder Consulting time Production of a DVD or video

UA public meetings

(evening, daytime)

Each local authority will hold one public meeting at which the general public will be invited to participate.

 

It is proposed that these will be in venues which are not strongly associated with the local authority.

 

As 1st stage, eg up to 50 people, specialist facilitator.

Timing and location to be discussed with a proposal to hold towards the end of the Consultation period to attract maximum attendance

UA Officer time

Hyder consulting time

 

2007/08 option- Budget allowance to be made as required

 

 

 

Major public event

Feedback on 2nd stage consultation post-elections

A conference could be held in late Spring/early Summer with guest speakers so that the results of the second stage consultation can be widely debated. This should generate more publicity.

 

Full day, specialist speakers, high profile venue, up to 200 people

Speaker costs, Hyder consulting time, UA officer time.

 

7. Communications and Marketing Action Plan

 

The communicationsplan will seek to obtain timely, positive press coverage of the next phase ofconsultation in order to increase the number of people who wish to engage withthe process. It will also try to ensurethat, in the interest of good communications, all material made available topress and public is accurate and concise.

 

  • Press information has now been released highlighting the results of the first phase. This will be followed by a press release which will invite members of the public to join the key focus group.

 

  • An abbreviated version of the Issues and Options document will be produced which will act as the key generator of responses among the general public. It is expected that only the most well informed and interested will wish to read the full length document.

 

  • The communications plan will aim to create awareness of the next phase of the consultation and will gradually assist in educating the public about the new technologies via the articles in the local newspapers. New and more detailed press briefing documents for both waste technology treatments and potential planning issues will be prepared.

  • Editors will be offered the opportunity to run regular features highlighting each of the technical options.

  • If funding permits, key journalists will be invited to site visits to see the alternative technology options.

 

  • A comprehensive technical glossary of technical terms and abbreviations will be prepared.

 

  • The dates and times of public meetings will be promoted through press releases.

 

  • Posters and new display material will be produced to support the public meetings

 

Proposed Communications activities

Activity

Brief description

Resources

Waste / Planning Information display panels - to be used at the various meetings and other appropriate locations

Descriptions and photographs of technology options;

Descriptions and maps showing site areas of search.

UA Officer time

Print costs for new display banners & panels for existing stands

Media Relations

Press releases and other coverage;

Journalist site visits;

TV documentaries;

 

Comms Officer time

Plus travel and accommodation

Rubbish or Resource?

Branding/identity

 

Guidance for consistent use on all print and display materials

Comms Officer time

Design consultancy time

 

Electronic communication

Proactive use of Rubbish or Resource website and email alerts;

Cascade of topical information to each UA's website

Comms Officer time plus external web authoring

 

 

UA officer time

Promotion and awareness raising

* Articles in Council newsletters, Parish/Town Council and other local newsletters

* Email notice(s) to established databases, Citizens Panels, LSPs, etc

* Posters at Council offices, libraries, local outlets, stores

Comms and UA Officer time

 

 


 

8.               Financial Implications

 

The following are the current budget allowances estimated as required tocarry out the Consultation and Communications activities described above. These amounts are provided for in the overallIndicative Budget Summaries referred to in the Project Initiation Documents andoverarching Cabinet / Executive Report for individual UA approvals inDecember. These amounts are allocatedbetween the Joint RMWMS and Joint WDPD projects.

 

Activity area

£

Consultation activities

60,000

Communications activities

16,000

Total

76,000

 

The following budget allowances are also provided for in the sameIndicative Budget Summaries, as referred to above.

 

Workstream

£

Literature production

25,000

Response analysis

4,500

Total

29,500

 

This amounts to a total budgetfigure of £26,375 per Unitary Authority.

 

 

9.               Consultation period

 

Although this is not a formal consultation stage, it is proposed thatthe period conforms to a statutory six-week period, from Thursday 25thJanuary to Wednesday 7th March 2007.

 

Preparations for the activities will need to be carried out prior tothis start date and where possible literature distribution, awareness-raising andmedia activity will also commence in the run-up period.