Meeting documents
Cabinet
Wednesday, 5th November, 2003
Bath & North East Somerset Council |
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MEETING: |
Council Executive |
AGENDA |
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MEETING DATE: |
5th November 2003 |
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TITLE: |
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WARD: |
All |
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AN OPEN PUBLIC ITEM |
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List of attachments to this report: Appendix 1 The Four-Monthly Customer Performance Report dated 15th September 2003 |
1 THE ISSUE
1.1 This report introduces the Four-monthly Customer Performance Report, which is attached as Appendix 1.
2 RECOMMENDATION
2.1 Consider and note the contents of this report
3 FINANCIAL IMPLICATIONS
3.1 Included in the report.
4 THE REPORT
4.1 As part of the Council's performance management framework the Strategic Director (Corporate) is required to submit a Customer Four-monthly performance to the Directors' Group. This report is also submitted to the relevant Portfolio Executive Members and finally a meeting of the Executive Council.
4.2 The Customer Four monthly Performance Report is attached as Appendix 1.
Contact person |
Sarah Berry Corporate Director |
Background papers |
none |