Bath & North East Somerset Council

MEETING:

Council Executive

AGENDA
ITEM
NUMBER

MEETING DATE:

3^rd December 2003

TITLE:

Transport Four-monthly Performance Report

WARD:

All

AN OPEN PUBLIC ITEM

List of attachments to this report:

Appendix 1 The Four-Monthly Environment Performance Report dated 27^th October 2003

Contact person

Clive Thomas, Strategic Director (Economic & Environmental Development)

Background papers

none

Date

27^th October 2003

Reporting Area

Transport

Lead Director

Clive Thomas

1. Progress / Issue Reporting

Progress Made

Issues to be addressed

Who

By When

Leadership

Updates on previous report

· Control of Open Top Tour Buses

Exec Member / HoS (T)

HoS(T)

HoS(T)

HoS(T)

Dec03

Oct 03

Oct 03

Oct 03

· Development of a sub regional transport company to include travel passes across area

· Executive Member & HoS leading on cross boundary discussion with other authorities

· 20 Year vision consultation complete

HoS (T) and

HoS (CS)

2004/

2005

Leadership

HoS (T) and

HoS (CS)

St Dir

HoS(T)

Oct03

Ongoing

People

Updates on previous report

· TAWM Team Development

· Decriminalised parking enforcement

HoS (T)

HoS x2 (T&CS)

Until Aug04

· Service training group operational

· Prioritisation of training and development of trainee positions to work across service including graduate recruitment

· Workshop with Team Leaders and Managers

HoS (T)

People

New items

· Staff shortages in key areas

· Team Leader Maintenance and Development Control posts still unfilled

HoS(T)

Nov03

· Mott McDonald partnering started

· Accommodation to be set up in Riverside Building due November 2003 - 20 staff at first covering a number of clients

Partnership & Resources

Updates on previous report

· Key Strategic Partnering arrangement with private sector consultant

· The outcome will be that we will have flexible access to a large pool of additional skilled resources that will enable the service to respond to the changing needs of the local community.

· Highways Maintenance Term contract awarded to Ringway

· Bristol/Bath to South Coast Study

· New capital monitoring scheme

· Mott McDonald appointed as partner consultant for initial 3 year term

· Consultant's performance will be monitored to ensure appropriate progress made

· Commenced Oct 2003

· To provide improved quality and work supervision.

· Draft final report received but of unacceptable quality

· Redraft in progress to address the shortcomings

· First monitoring forms available Oct 03

· Review with Executive Member

HoS (T)

Sep03

Nov03

Oct 03

Nov03

Partnership & Resources

New items

Oct 03

Oct 03

Oct 03

· Use of S74 New Roads and Streetworks Act in place - enables Council to charge Utilities for overstay when working in the highway

· Street works co-ordinator appointed

· Administration in place to charge utilities

HoS (T)

Oct 03

Policy and Strategy

Updates on previous report

· Local Transport Plan

· Actions in place to raise APR rating following meeting with GoSW - expect to achieve "average " rating

· APR submitted to GoSW by end July

· Initial meeting with GoSW suggests that the Apr has improved but rating is against others

· Decision expected mid Dec 03

HoS (T)

July 2003

· Transportation business plan developed

· Revised Business Plan to O&S

· To Executive Member

· Best Value actions on programme

· Report on progress of Best value actions sent to Audit commission in lieu of the revisit by inspectors.

HoS (T)

Nov 03

Dec 03

Sept 03

Policy and Strategy

· The Local Transport plan is to be aligned with the Community Strategy and will be considered in the consultation on the Corporate Plan

· This will ensure that Transportation is adequately represented in these key planning strategies and recognised as a priority area

HoS (T)

Processes

· Passenger Transport Client Group established

· Meets 4 monthly, currently assisting cross directorate in progressing the Modernisation of Day Care Review Board and providing transport for Respite. Cost savings to date of £46k p.a.

HoS x2 (CS&T)

· Decriminalised Parking now operational

· Business Plan Financial targets still not achieved. Recovery plan in place but will affect Transportation capital programme. Trends indicate that the key factor is ensuring that a full compliment of enforcement officers is on the ground each day. Problems with sickness and leave has made this very difficult

· Targets established and weekly joint service operational meetings to review performance

HoS x2 (T&CS)

Processes

· Parking security

· Car crime is increasing currently within the Authority. The Parking Service is working closely with the police to resolve.

Performance Targets

No.

%

RED

1

4

AMBER

6

21

GREEN

16

57

NOT KNOWN

5

18

TOTAL

28

100

Ref No

Indicator

Best 25% in 01/02 all English Councils

01/02 actual

02/03 actual

03/04 target

03/04 estimate

Status

Comment

180b (new)

Average lamp circuit energy consumption

N/a

N/a

348

348

348

G

100

Number of days of temporary traffic controls/road closure on traffic sensitive roads caused by B&NES road works per km

0.15

0.4

0.9

1

1

G

102

Number of passenger journeys made annually on local buses (millions)

N/a

6.7

6.8

6.95

-

NK

Figures provided annually by public transport providers

103

% of population satisfied with local provision of public transport information

53

N/a

Not measured

39

NK

Survey results not yet known

104

% of population satisfied with local bus services

57

N/a

Not measured

48

NK

Survey results not yet known

178

% of the total length of footpaths and other rights of way that were easy to use by members of the public

88

80

62

70

NK

Survey results not yet known

187 (new)

% length of the footway network indicating treatment needed

N/a

N/a

31

31

NK

Survey results not yet known

96

% of defective principal roads

6

19

22

21

21

G

97a

% of defective classified non-principal roads

4

Not Known

46

46

46

G

97b

% of defective unclassified non-principal roads

4

Not Known

53

53

53

G

186a

% of principal roads not needing major repair divided by the average structural expenditure per kilometre (x1,000,000)

N/a

N/a

54

45

45

G

186b

% of non-principal roads not needing major repair divided by the average structural expenditure per kilometre (x1,000,000)

N/a

N/a

386

430

430

G

99a

Road accidents - killed/seriously injured per 100,000 population - pedestrians

11

9

10

9

10

A

Very low numbers of accidents means that a small change can lead to non-achievement of targets whilst remaining at top quartile nationally.

99a

Road accidents - killed/seriously injured per 100,000 population - pedal cyclists

3

2

2

2

2

G

99a

Road accidents - killed/seriously injured per 100,000 population - powered two-wheelers

8

8

12

8

12

A

99a

Road accidents - killed/seriously injured per 100,000 population - car users

18

15

14

18

14

G

99a

Road accidents - killed/seriously injured per 100,000 population - other vehicle users

2

2

1

1

1

G

99b

Slightly injured - pedestrians

38

40

49

40

49

A

99b

Slightly injured - pedal cyclists

24

24

19

19

19

A

99b

Slightly injured - powered two-wheelers

25

29

33

29

33

A

99b

Slightly injured - car users

256

192

194

192

194

A

99b

Slightly injured - other vehicle users

29

16

13

13

13

G

165 (new)

% of pedestrian crossings with facilities for disabled people

N/a

N/a

7

22

22

G

Local 2

Average number of parking fines issued per officer per week

N/a

32.7

33

35

35.5

G

Productivity is above target - however overall council budgetary aspirations are not being met

Local 3

% of appeals against parking fines upheld

N/a

45

37.5

40

40

G

Local 4

Park & Ride peak monthly utilisation

N/a

68

76

76

76

G

Local 51

Incidents of reported crime in car parks

N/a

290

584

500

600

R

Car crime is increasing currently within the Authority. The Parking Service is working closely with the police to resolve.

QL4

Raise public satisfaction levels with public transport and information through the Quality Partnership with private sector transport providers

Do It

Done

G

Service Area

% of staff from BME communities

% of staff considering themselves disabled

Comment

Actual

Actual

Transportation Access and Waste management

0.6%

1.3%

The service currently employs 157 staff of whom approximately 1/3 are school crossing patrols. Recruitment of SCP's is proving extremely difficult and historically there have been very few applications from individuals in either of the two categories.