1 THE ISSUE

1.1 The Council's Planning & Review Framework requires all the targets in the Performance plan to be reported every 4 months. Twice a year these figures are brought together in a Council Performance Report. This is the first of these reports for 2003-2004. The second is due in January.

2 RECOMMENDATION

2.1 The Council Executive is asked to note the contents of the paper.

3 FINANCIAL IMPLICATIONS

3.1 There are no financial implications.

4 THE REPORT

4.1 This report summarises the main issues that have been identified in previous 4-monthly performance reports and reports progress against the targets in the 2003/04 Performance Plan.

4.2 Where targets are not progressing as planned appropriate corrective actions have been detailed.

5 RATIONALE

5.1 In January 2003 the Resources and Customer Service Overview & Scrutiny Panel requested that the Executive set out what actions it proposes taking to address performance that was not meeting targets (refer 4.2 above).

5.2 The panel also asked the Executive to highlight which indicators were more important (or `key') (Section 2 of attached report refers).

6 OTHER OPTIONS CONSIDERED

6.1 Not applicable

7 CONSULTATION

7.1 Provided to Trades Unions for comment