Issue details

Heritage Services Visitor Management System

The contract for Heritage Services' visitor management system expired in March 2020. Following a tender exercise, the contract for provision of the visitor management system was awarded in 2019.

As part of the project obsolete hardware (tills, scanners, ticket printers) which has reached the end of its useful economic life is being replaced. This system safeguards the generation of revenue to fund critical Council services and a system which can control capacity, timed entry and pre-booking is an essential component of a COVID secure visit.

Decision type: Non-key

Decision status: Approved

Notice of proposed decision first published: 27/11/2020

Decision due: 25 Nov 2020 by Director of Economy & Growth

Contact: John Wilkinson, Director of Economy and Growth Email: Tel: 01225 396593.