Issue - meetings

Children's Services Staff Survey

Meeting: 21/11/2017 - Children and Young People Policy Development and Scrutiny Panel (Item 39)

39 Children's Services Staff Survey pdf icon PDF 3 MB

Presentation slides are within the agenda pack for the Panel following the Staff Survey for 2017.

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Minutes:

The Chair said that she felt staff were still unhappy at not having a specific desk or the guarantee of one to work from.

 

The Divisional Director for Safeguarding & Social Care replied that there is an existing offer to work flexibly at home following the 2016 survey and that from July 2017 access to Liquid Logic at home has been possible. He added all social workers were due to be offered an IPad that would have access to Liquid Logic.

 

Councillor Matt Cochrane spoke concerning the possibility of attempting to resolve some parking issues, particularly for social workers who have difficulty in finding spaces to park in Keynsham and to avoid the process of having to claim back expenses. He suggested whether they could be issued with a badge that would allow them to park anywhere when on visits.

 

Councillor Paul May replied that he had raised the matter with Councillor Charles Gerrish, Cabinet Member for Finance and Efficiency and the Group Manager for Transport and Parking and that there may be a possibility of providing 4/5 designated spaces. He added that he would enquire about the provision of badges.

 

The Chair commented that she was concerned that Children’s Social Care Services generally scores lower than other areas. She asked if the survey results are acted upon.

 

The Divisional Director for Safeguarding & Social Care replied that he believed that they did and showed this within the ‘You said, We did’ section of the presentation.

 

Councillor Liz Hardman stated that part of the survey had shown a huge drop in “Managers communicating more effectively by service” for Children’s Social Care Services from 73% in 2016 to 56% in 2017. She asked if there were anything in place to begin to address this.

 

The Divisional Director for Safeguarding & Social Care said that managers were being asked to maintain a level of quality supervision and to make time to see their staff.

 

The Chair asked if he was satisfied with the figure of 62% of staff were secure in reporting concerns. She added that she felt it was more important than ever to have trust in colleagues.

 

The Divisional Director for Safeguarding & Social Care replied that he was satisfied with the figure received.

 

The Chair commented that following her recent meeting with a number of social workers she sensed that there was a wish for them to be valued.

 

Councillor Paul May stated that he greatly valued the role that they do.

 

The Panel RESOLVED to note the results of the Children's Services Staff Survey for 2017.

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