Decision details
Garden Waste Sack Booking System
Decision Maker: Chief Operating Officer
Decision status: Approved
Is Key decision?: No
Is subject to call in?: No
Purpose:
As part of the introduction of In Cab
Technology to our waste and recycling collection fleet, we are
reviewing our services to ensure we achieve high levels of customer
service whilst operating efficiently and reduce the carbon impact
of our services.
Our garden waste vehicles currently drive around every road in the
district on a fortnightly basis to check whether properties have
opted into the chargeable garden waste service and have bins or
sacks out for collection.
The new technology in the vehicles allows us to be more efficient
in our approach. It will route the collection crews to all
subscription bins each fortnight, with a simple online booking form
for residents to request paper sacks collections (and Christmas
trees in January) on their next scheduled fortnightly collection.
This method is used by our neighbouring authorities
effectively.
The change in approach encourages use of garden waste wheeled bins
on an annual subscription as the core service but retains
flexibility and convenience for residents wanting to purchase of
paper sacks and use the service on an ad hoc basis.
Collection vehicles will therefore only be sent to properties which
present garden waste for collection making the service more
efficient and sustainable.
This decision has been made in consultation with the Cabinet Member
for Neighbourhoods.
Decision:
To introduce a booking system for garden waste
sacks to help achieve efficiencies and support the climate
emergency declaration by reducing any unnecessary vehicle
miles.
Alternative options considered:
Option 1 - To continue as now with crews
directed to drive all roads within the district within the
fortnightly schedule. This option was discounted due to the lack of
environmental or economic benefit.
Option 2 - To introduce a simple online (or via telephone to
Council Connect) booking system for garden waste sacks and
Christmas trees to make use of the new technology and make the
service more efficient and sustainable.
Publication date: 24/11/2021
Date of decision: 11/11/2021