Decision details
Heritage Services Visitor Management System
Decision Maker: Director of Economy & Growth
Decision status: Approved
Is Key decision?: No
Is subject to call in?: No
Purpose:
The contract for Heritage Services' visitor
management system expired in March 2020. Following a tender
exercise, the contract for provision of the visitor management
system was awarded in 2019.
As part of the project obsolete hardware (tills, scanners, ticket
printers) which has reached the end of its useful economic life is
being replaced. This system safeguards the generation of revenue to
fund critical Council services and a system which can control
capacity, timed entry and pre-booking is an essential component of
a COVID secure visit.
Decision:
To fully approve capital amounting to
£55k from the provisional capital programme item Heritage
Infrastructure Development of £377k.
Alternative options considered:
To do nothing would mean that the current
system was unsupported and obsolete. This would risk the generation
of income.
A competitive tender was run in 2019, during which other suppliers
were considered, site visits undertaken and due diligence completed
prior to the award of the contract to the successful bidder.
Publication date: 27/11/2020
Date of decision: 25/11/2020